Frequently Asked Questions
What is Artikadeals?
Artikadeals is an online-only store specializing in ex-display and showroom lighting. Every piece is authentic, carefully inspected, and sold at 30–50% below standard retail.
Why are your prices lower than other retailers?
Because we focus on ex-display and showroom models and operate without physical stores. This reduces overhead costs, and we pass those savings directly to you.
Do you offer free shipping?
Yes — we offer free delivery on orders over $199.
How long will delivery take?
Orders are typically processed within 3–5 business days. For larger or fragile items that require extra handling, dispatch may take a little longer. You’ll receive an email confirmation once your order has shipped.
Estimated delivery times:
Canada: 10–15 business days (including processing)
United States: 10–15 business days (including processing)
Can I return or exchange my order?
Yes — you may return eligible items within 30 days of delivery for a refund, store credit, or exchange. Returned products must be in their original condition and packaging.
What happens if my order arrives damaged?
If your order arrives damaged, please contact us within 72 hours of delivery. We’ll arrange a replacement or a refund as quickly as possible.